Find all the current or past order information you’re looking for – quickly and conveniently.
Order Status & Tracking
Find all the orders that you have placed on the web, phone, or fax. Get your most recent order status and delivery tracking information (if available). Order must have been placed on the web to be able to obtain previous order status & tracking.
Cancel an Order
You may have the opportunity to cancel your order, but if it is already in process, you can always make a return. Click on link for details.
Viewing & Changing Orders
You can see your most recent orders on the Order Status & Tracking page. There may be times where an order just placed may not immediately appear until the order request has been fully processed by our business systems.
Related Links
- Contact our Customer Service Team on +63 2 892 3883
- Email our Customer Service Team: ph-sales@element14.com
Simply log in and go to the Order Status & Tracking section under My Account. The most recent order should be listed first.
Related Links
Our merchandise is carefully packed for delivery in our distribution centres, however we do realise that delivery damage may occur in spite of these precautions. If any damage occurs please contact our customer support team on +63 2 892 3883 or email us at ph-sales@element14.com.
Due to the efficiency of the Internet ordering process, it may not be possible to prevent the delivery of items once an order has been placed. However, you may call our customer support at +63 2 892 3883 to see if the order can be cancelled.
If you need a paper copy to be sent, go to the request an invoice form and follow the instructions provided.
Related Links
Due to the efficiency of the Internet ordering process, it may not be possible to expedite the delivery of items once an order has been placed. However, you may call our customer support at +63 2 892 3883 to see if the order can be expedited.
Order Management
Product Information & Support