Order Status & Tracking
Find recent order status and tracking information in order status & tracking
If you are registered and logged in, you can view your order status and tracking information (once despatched) from My Account: Order Status & Tracking page.
You can also find the last 13 months of all your previous orders in the Order Status & Tracking, whether you placed the order on the web, by phone, or by another method.
NOTE: Order Status & Tracking may not show recently placed orders until business systems have finished processing. Some delivery methods may not offer tracking.
Viewing & Changing Orders
- Contact our Customer Service Team on +63 2 892 3883
- Email our Customer Service Team: firstname.lastname@example.org
However, you may call our customer support at +63 2 892 3883 to see if the order can be cancelled.