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Return Policy


If for any reason you need to return a product to us you must first obtain an RMA (Returns Material Authorisation) number.

Contact our enquiry line on +63 (2) 892 3883 or e-mail with the following information:

  • Your element14 account number
  • Your order reference number
  • The part number(s) you are wanting to return
  • The reason for returning the goods (including full detailed description if faulty)
  • For more details, please see our terms of supply for full details